Claim licenses & Set up site
To start using Smartsign, you first need to sign in and claim your licenses by visiting the link in your order email
This might be something a reseller or partner is helping you with so please check before proceeding.
Quick steps
- Find the email containing the voucher code for your licenses
- Sign in or create your Smartsign account
- Set up your site and sign in to Smartsign
Find order email
Find the order email containing the voucher code and click the claim licenses button.
When you claim licenses, you will be directed to the login page where you can sign in or create your account.
If you open the claim page without the order link, you can enter your Voucher code and select Use voucher code.
If you haven't received any email, please check with your purchase company.
Create Smartsign account
Smartsign Identity is our own Identity provider working with OpenID Connect and OAUth2.0 standards. It manages authentication for our products both in the cloud as well as on-premises where an instance is embedded together with the server. It's also Identity which provides federation with external providers such as Microsoft Entra.
If you already have a Smartsign account, sign in and continue to claim your licenses. Otherwise, select Sign up to begin.
Registration options
You can use different registration options to set up your account.
Register with Microsoft or Google
If you don't want to manually enter your credentials, you can use Google or Microsoft to register and sign in.
Permissions might be needed to be granted from an Microsoft or Google admin in your organization.
Smartsign Display Manager can be configured for external authentication using Microsoft Entra ID.
For on premise servers, see Entra ID/Azure AD On-Premises. For Smartsign Cloud services, see Azure AD/Entra on Cloud Service.
Register with email
Select Register with email to set up an account with your email address and password.
- Enter your Email address, Name and Password. Phone is optional. Accept the terms of use and handling of personal data, then select Continue.
- Open the verification link sent to your email address. If needed, select Resend verification email. After verification, select Return to sign in.
- Sign in to your account
- If prompted, enter the six-digit verification code sent to your email and select Verify.
Your account has now been created and you can continue with the site setup.
Set up site
Licenses for Smartsign cloud services are claimed when they are added to a site, Smartsign's way of organizing screens, users, media, and other features. The steps below show how to set up a new cloud site. Creating a new company or site requires an order containing a screen license.
For a new on premise installation, select Create a company and enter your organization details to claim the licenses. After confirmation, use Server installation for setup instructions or License Portal to manage licenses. The cloud region and timezone steps below do not apply.
If you see the introduction page, press Continue to claim licenses.
You can now choose how to add your licenses.
If this is the first time your company or organization is using Smartsign, select Set up a new site. Reseller accounts use Create a new customer, as shown below.
If your organization already uses Smartsign, add the licenses to its existing site. You may go directly to Add your licenses to a Smartsign site: select the site and press Continue. You need access to manage licenses on that site. If you cannot select it, ask for access or forward the order email to someone who can manage its licenses.
Site/customer details
On About your organization, enter your customer name and country. Business area is optional. Reseller accounts see About the customer Organization, as shown below.
The customer name you choose will be the name of the site so it's good to use a clear name to easily identify your organization.
Region & timezone
Choose your cloud region and default timezone for the site.
If you are unsure about which region to use, please contact Smartsign support.
Timezones can also be set individually per screen.
When you have made sure your information is correct, you can create the site and the licenses will be added to the inventory.
Screen licenses activate when they are assigned to screens.
Site is now ready and you can now click Open site in publisher to access Smartsign.
What's next?
 If your screens are not yet up and running, you need to Install & configure them before registration |  If your displays are in place and are showing a registration code, go on and Set up your site & Register screens |