Sites, users & invitations

• Sites are Smartsign's way to organize screens, users, media and other resources.
  To publish content on a screen, you need access to Smartsign publisher and the site where it is registered.

• New customers will set up a site when they claim their first Smartsign license, but to access a site that is already in use you, need to be invited. For on premise installations, sites are created by your server administrator.

  • If your organization signs in with Microsoft Entra ID (Azure AD), you can also get access automatically through your directory groups, without an invitation. See Azure AD/Entra Integration, or Entra ID/Azure AD On-Premises for on premise installations.
  • For on premise installations, you can also get access automatically through your Active Directory groups. See Active Directory Integration.

• If you need access to a site, ask someone at your organization who manages Smartsign users to invite you, or contact Smartsign support for further assistance.

  • To invite a new user, go to Users -> Users in Smartsign Publisher and click Invite user. By default, the Site owner and Group admin profiles can invite users.
    

• When you are invited, you get an email with an ACCEPT INVITATION button. Sign in, or sign up, with the email address the invitation was sent to, and click Accept invitation, or Decline if you don't want to join. The invitation expires after 30 days. See Accept invitation and create user account.

• If you have access to several sites, click your initials in the bottom left corner and choose a site under Active site. Publisher reloads in that site.