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Version: 11.x

Facebook

The Facebook datasource allows you to display posts from your Facebook pages on your Smartsign screens.

This makes it easy to show social media updates, announcements, campaigns, or community engagement directly in your digital signage content.

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How it works​

Once connected, Smartsign securely integrates with your Facebook account and retrieves posts from the selected Facebook page.

The selected posts are then available inside the template and displayed according to your configuration, such as:

  • How many posts to show
  • How long each post is displayed
  • Whether videos and emojis are enabled

The content is automatically updated at a defined interval. If an update fails, screens keep showing the posts they already have.

Requirements​

To use the Facebook datasource, you need:

  • A Facebook Business account
  • A Facebook account that manages the Facebook page you want to display. You sign in with this account, and only the pages it can access are listed.
  • Screens that can reach https://social.smartsigncloud.net

If video is enabled, the screen must support HTML video playback.

On premise only

The Facebook datasource needs internet access to Smartsign's cloud social service. Both the browser you use to connect the Facebook account and the on premise server must be able to reach it.

Set up the datasource​

The first step is to configure the Facebook datasource.

  • Go to Templates -> Datasources, click Add datasource and select Create new. alt text
  • Select the Facebook datasource. alt text
  • Enter Name and Description. alt text
  • Click Connect next to Facebook Account and sign in to Facebook in the popup window. Then choose the page in Facebook Page; the first page is preselected. alt text alt text
  • Click Create and verify that data can be fetched successfully.

Datasource is now ready to be used.

Reconnect your Facebook account​

If your Facebook pages can't be loaded with the stored sign-in, for example because the access has expired, the datasource shows the message "You've previously linked Smartsign Integration to Facebook. If you would like to continue with the previous settings you need to reconnect to your Facebook account."

  • Open the datasource and click the cross next to Facebook Account.
  • Confirm that you want to remove the account.
  • Click Connect and sign in to Facebook again.

Use Facebook templates​

When the datasource is configured, you can use a Facebook template to display posts on your screens.

Smartsign offers a few default Facebook templates available in the Marketplace and you can also design your own using the Template Creator.

In your own template, you can bind text items to Facebook - Message, Facebook - Message Date, Facebook - Message Like Count, Facebook - Message Author and Last update time, and image items to Facebook - Message Image or Facebook - Embedded Url QR-code.

Download template from Marketplace​

  • Go to Templates
  • Select Get more templates. alt text
  • Browse or search for Facebook templates. alt text
  • Select a template, click Get now! and then Next. alt text
  • In the Connect datasources step, choose your Facebook datasource, or Connect later if you don't have one yet, and click Add. A datasource can also be connected later in the template library. alt text
  • Click Go to publisher, where the new template is available. alt text

The template can now be used to create Smart Media and publish to screens.

Configure datasource settings​

Datasource settings can be adjusted in:

  • The original template.
  • A booking.
  • The Media Library.

Edit original template​

  • Select Edit template in options menu. alt text
  • Open the datasource settings. alt text
  • Adjust settings as needed. alt text
  • Save the template.

Edit in booking or media library​

You can also modify these settings directly from the booking where the media is published or in the Media Library if the Smart Media is saved to a dedicated folder.

In Edit media, click the datasource under Datasources to open Edit datasource settings. Only datasources marked Available for quick edit in the template are listed. To open the settings, users need View and Edit under Template datasource in their user profile, which the default Site owner and Group admin profiles have and the default Publisher profile does not.

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SettingDescriptionExample
Number of posts to showThe maximum number of posts to display4
Time between postsTime in seconds for each post10
Enable emojisEnable to show emojisEnabled
Enable videoEnable to allow video (muted only)Disabled
Show progressDisplay a visual progress indicator for postsDisabled

Limitations and considerations​

Video playback​

If video is enabled:

  • Posts containing video will automatically adjust their duration to match the video length.
  • The screen must support HTML video streaming.
  • Performance and stability depend on the screen manufacturer and hardware capabilities.
Important:

Videos are streamed directly to the screen. This may require significant network bandwidth and could incur additional costs on metered connections.

Hardware support​