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Version: 11.x

Installation

URLs to use​

To connect a Samsung SSSP screen you must provide a URL to the server or cloud service. See the below table for correct URLs and then follow the instructions provided.
Replace <server> in the URLs with the name or IP-address of your server or cloud service.
If you have configured https on your server and have a valid certificate you can replace http with https to enable encryption.

warning

Only use small letters!

Cloud Services

ServiceOrientationURL
EULandscapehttps://eu.smartsigncloud.com/go/reg
EUPortraithttps://eu.smartsigncloud.com/go/reg/portrait
AULandscapehttps://au.smartsigncloud.com/go/reg
AUPortraithttps://au.smartsigncloud.com/go/reg/portrait

Additional URLs and On-Premise

Name

Description

Valid for

Valid URLs

Native

Full HD 1920x1080

2018 (R)
2022 (B)
2023 (C)

http://<server>/go/reg

http://<server>/samsung/register

Native Portrait

Full HD 1080x1920

2018 (R)
2022 (B)
2023 (C)

http://<server>/go/reg/portrait

http://<server>/samsung/register/portrait

Native Stretch

1920x540

SH37C
SH37R

http://<server>/go/reg/stretch

http://<server>/samsung/register/stretch

Native Stretch Portrait

540x1920

SH37C
SH37R

http://<server>/go/reg/stretch/portrait

http://<server>/samsung/register/stretch/portrait

SSSP 11.0 2023 (C-series “Tizen”)​

Configure your screen using the setup guide. It will launch the first time you power on your screen or you can launch it manually using the remote. [Menu -> System -> Setup -> PIN (000000)]

Complete the setup guide to configure your screen for Smartsign.

Please note that depending on model year and firmware version, some of the steps below may appear in different order or not at all. The visuals may also differ.

  1. Select the language that you wish to use
    104301606
  2. Configure Wi-Fi if needed (wired is automatic)
    104301604
  3. Accept or Skip the Samsung Smartsign Signage Privacy Notice
    104301605
  4. Select the Manual Setup installation type
    104301603
  5. Select the screen orientation you want, Landscape or Portrait
    104301602
  6. Select Custom App
    104301601
  7. Enter the appropriate URL, see "URLs to use" at the top of this page, and select Done.
    Caution! Only use small letters!
    104301600
  8. Select SKIP on Connect to RM Server (unless you have an RM Server subscription)
    104301599
  9. Device on Server, click Next  (not used)
    104301598
  10. Set Auto Power Off to Off
    104301597
  11. Set the Time and Date
    104301596
  12. Set a security PIN (optional)**
    104301595
    **
  13. Setup Completed
  14. Once the setup is done you may need to launch the URL Launcher/Custom App to connect the screen.
    If the menu does not appear on screen you can show it by pressing Home on the remote. Then select Custom App

SSSP 6.0-10.0 2018-2023 (R, N, and B-series “Tizen”)​

Configure your screen using the setup guide. It will launch the first time you power on your screen or you can launch it manually using the remote. [Menu -> System -> Setup -> PIN (0000)]

Complete the setup guide to configure your screen for Smartsign.

Please note that depending on model year and firmware version, some of the steps below may appear in different order or not at all.

  1. Select the language that you wish to use
    104301616
  2. Select the Basic Setup installation type
    104301615
  3. Select the screen orientation you want, Landscape or Portrait
    104301614
  4. Set “Auto power off” to OFF
    104301613
  5. Configure your network settings, connect to WiFi if needed (LAN recommended)
    104301612
  6. Play via, select “URL Launcher” or "Custom App" depending on model.
    104301611
  7. Enter the appropriate URL, see "URLs to use" at the top of this page, and select Done.
    Caution! Only use small letters!
    104301610
  8. Select SKIP on Connect to RM Server (unless you have an RM Server subscription)
    104301609
  9. Set the Time and Date
    104301608
  10. Device name, SKIP this step (not used)
  11. Setup Complete, click Done
  12. Once the setup is done you may need to launch the URL Launcher/Custom App to connect the screen.
    If the menu does not appear on screen you can show it by pressing Home on the remote.
    Then select the URL Launcher or Custom App (depending on model)
    104301607

Troubleshooting​

After completing the setup guide:

  • Rotation must be set correctly, the only way is to use the setup guide as detailed above
  • To change the URL, press HOME on the remote and then choose URL Launcher/Custom App settings.
  • If you are asked to set a hostname instead of a URL, then the screens is not configured to use URL launcher/Custom App. Either use the setup guide as detailed above or change the setting by pressing MENU on the remote, choose the System menu -> Play via -> URL Launcher/Custom App.