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Version: 10.x

FAQ

How to access Smartsign Player Config

If there is no Config shortcut, you can access the configuration by launching the Player and then inputting the following combinations. (APK v10.24+) Using remote: UP DOWN LEFT RIGHT
Using keyboard: 1 2 3 4

How to exit Smartsign Player

Press BACK to exit the player. On most Androids, Right-Click and Escape are also mapped to BACK. If you exit any other way, the player's built-in watchdog will re-launch the player automatically after a short delay. This is a failsafe to make sure the player is running at all times.

Change orientation

  1. Press MENU on the remote control
  2. Select Administrator Settings
  3. Select ⚙ System
  4. Select OSD
  5. Select Screen Rotation
  6. Select Landscape or Portrait

Known limitations

Screenshots don't include video or video is distorted

These are known firmware issues that have been resolved. Please make sure to update your screen to the latest firmware.