FAQ

How to access Smartsign Player Config

If there is no Config shortcut, you can access the configuration by launching the Player and then inputting the following combinations. (APK v10.24+) Using remote: UP DOWN LEFT RIGHT
Using keyboard: 1 2 3 4

How to exit Smartsign Player

Press BACK to exit the player. On most Androids, Right-Click and Escape are also mapped to BACK. If you exit any other way, the player's built-in watchdog will re-launch the player automatically after a short delay. This is a failsafe to make sure the player is running at all times. (The failsafe can be disabled with the setting Start AndroidPlayer on close/exit)

Screenshots don't include video

Video in screenshots typically requires integration with manufacturer API's. As such it will often not work on unsupported devices.

Device/screen does not enter power save

Power save requires integration with manufacturer API's. As such it will only work on supported devices.