Network And Firewalls
By default Smartsign uses industry standard protocols and ports for all communications. Read on below for detailed information about addresses and ports you may need to allow in your firewall.
Cloud services
Europe
Recommended whitelist
Protocol: HTTPS
Port: 443
13.94.159.124 (*.smartsigncloud.com)
20.91.178.18 (*.smartsigncloud.net +
*.smartsign.se)
20.240.13.153 (*.smartsigncloud.net)
Detailed information
Client connections (players, sync and other clients)
| Host | Protocol | Port | IP addresses | Details | Description | Type |
|---|---|---|---|---|---|---|
| eu.smartsigncloud.com | https | 443 80(1) |
13.94.159.124 20.91.178.18 |
http/1.0, http/1.1 and websocket | EU cloud service, connection and data transfer | required |
|
+ cloud micro services as needed, see separate list
|
||||||
Outbound traffic EU
If you need to allow our services to fetch data from a firewalled service or network, these are the IP's that you must allow inbound traffic from.
| IP addresses |
|---|
| 13.94.159.124 |
| 51.12.158.4 |
| 51.12.158.154 |
| 20.71.110.201* |
| 23.97.166.2* |
* Deprecated, will be removed shortly
Australia
Recommended whitelist
Protocol: HTTPS
Port: 443
40.126.236.248 (*.smartsigncloud.com)
13.94.159.124 (*.smartsigncloud.com)
20.91.178.18 (*.smartsigncloud.net +
*.smartsign.se)
20.240.13.153 (*.smartsigncloud.net)
20.70.225.65 (*.smartsigncloud.net)
Detailed information
Client connections (players, sync and other clients)
| Host | Protocol | Port | IP addresses | Details | Description | Type |
|---|---|---|---|---|---|---|
| au.smartsigncloud.com | https | 443 80(1) |
40.126.236.248 20.91.178.18 |
http/1.0, http/1.1 and websocket | AU cloud service, connection and data transfer | required |
|
+ cloud micro services as needed, see separate list
|
||||||
Outbound traffic AU
If you need to allow our services to fetch data from a firewalled service or network, these are the IP's that you must allow inbound traffic from.
| IP addresses |
|---|
| 40.126.236.248 |
| 20.227.60.192 |
| 20.227.60.245 |
Cloud micro services
Provides data for templates, widgets and similar. Templates will connect to these services to fetch data, in most cases directly from each screen. This applies to both cloud and on-premises. Please refer to Template data sources for details on each data source.
| Host | Protocol | Port | IP addresses | Details | Description | Type | Legacy IPs * |
|---|---|---|---|---|---|---|---|
| weatherapi.smartsigncloud.com weather.smartsigncloud.net |
https | 443 |
13.94.159.124 |
http/1.0 | Weather data | optional | 20.240.13.153 20.70.225.65 |
| socialapi.smartsigncloud.com social.smartsigncloud.net |
https | 443 | 13.94.159.124 20.91.178.18 |
http/1.0 | Social media data | optional | 20.240.13.153 20.70.225.65 |
| trafficapi.smartsigncloud.com traffic.smartsigncloud.net |
https | 443 | 13.94.159.124 20.91.178.18 |
http/1.0 | Traffic data | optional | 20.240.13.153 20.70.225.65 |
| bookingapi.smartsigncloud.com booking.smartsigncloud.net |
https | 443 | 13.94.159.124 20.91.178.18 |
http/1.0 | Booking/calendar data | optional | 20.240.13.153 20.70.225.65 |
| sharepoint.smartsigncloud.net | https | 443 | 20.91.178.18 | http/1.0 | SharePoint data | optional |
* Legacy IPs = Only required for older less secure hardware that does not support TLS1.2 or newer.
Please refer to Legacy Hardware Support.
Other cloud services
Client connections (players, sync and other clients) for customer/private cloud services
| Host | Protocol | Port | IP addresses | Details | Description | Type |
|---|---|---|---|---|---|---|
| <provided by partner>.smartsigncloud.com | https | 443 | <provided by partner> | http/1.0, http/1.1 and websocket | Connection and data transfer | required |
| +cloud micro services as needed, see separate list |
On-premises
Server
| Host | Protocol | Port | IP addresses | Details | Description | Type |
|---|---|---|---|---|---|---|
| portal.smartsign.se | https | 443 | 23.100.1.29 20.91.178.18 |
http/1.0 | License portal, only needed for server | recommended* |
| * Offline licensing possible | ||||||
Client connections (players, sync and other clients)
| Host | Protocol | Port | IP addresses | Details | Description | Type |
|---|---|---|---|---|---|---|
| <your server> | http | 80 | <> | http/1.0, http/1.1 and websocket | Connection and data transfer | configuration dependent |
| <your server> | https | 443 | <> | http/1.0, http/1.1 and websocket | Connection and data transfer | configuration dependent |
| +cloud micro services as needed, see separate list |