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Network And Firewalls

By default Smartsign uses industry standard protocols and ports for all communications. Read on below for detailed information about addresses and ports you may need to allow in your firewall.

Cloud services

Europe

Protocol: HTTPS
Port: 443

13.94.159.124 (*.smartsigncloud.com)
20.91.178.18 (*.smartsigncloud.net + *.smartsign.se)
20.240.13.153 (*.smartsigncloud.net)

Detailed information

Client connections (players, sync and other clients)

Host Protocol Port IP addresses Details Description Type
eu.smartsigncloud.com https 443
80(1)
13.94.159.124
20.91.178.18
http/1.0, http/1.1 and websocket EU cloud service, connection and data transfer required

+ cloud micro services as needed, see separate list

  1. Optional, needed if player/client is configured for http communication

Outbound traffic

IP addresses
13.94.159.124
51.12.158.4
51.12.158.154
20.71.110.201*
23.97.166.2*

* Deprecated, will be removed shortly

Australia

Protocol: HTTPS
Port: 443

40.126.236.248 (*.smartsigncloud.com)
13.94.159.124 (*.smartsigncloud.com)
20.91.178.18 (*.smartsigncloud.net + *.smartsign.se)
20.240.13.153 (*.smartsigncloud.net)
20.70.225.65  (*.smartsigncloud.net)

Detailed information

Client connections (players, sync and other clients)

Host Protocol Port IP addresses Details Description Type
au.smartsigncloud.com https 443
80(1)
40.126.236.248
20.91.178.18
http/1.0, http/1.1 and websocket AU cloud service, connection and data transfer required

+ cloud micro services as needed, see separate list

  1. Optional, needed if player/client is configured for http communication

Outbound traffic

IP addresses
40.126.236.248
20.227.60.192
20.227.60.245

Cloud micro services

Provides data for templates, widgets and similar. Templates will connect to these services to fetch data, in most cases directly from each screen. This applies to both cloud and on-premises. Please refer to [Template data sources](/Display Manager/Publisher Guide/Template Creator/Data Sources/index.md) for details on each data source.

Host Protocol Port IP addresses Details Description Type Legacy IPs *
weatherapi.smartsigncloud.com
weather.smartsigncloud.net
https 443

13.94.159.124
20.91.178.18

http/1.0 Weather data optional 20.240.13.153
20.70.225.65
socialapi.smartsigncloud.com
social.smartsigncloud.net
https 443 13.94.159.124
20.91.178.18
http/1.0 Social media data optional 20.240.13.153
20.70.225.65
trafficapi.smartsigncloud.com
traffic.smartsigncloud.net
https 443 13.94.159.124
20.91.178.18
http/1.0 Traffic data optional 20.240.13.153
20.70.225.65
bookingapi.smartsigncloud.com
booking.smartsigncloud.net
https 443 13.94.159.124
20.91.178.18
http/1.0 Booking/calendar data optional 20.240.13.153
20.70.225.65
sharepoint.smartsigncloud.net https 443 20.91.178.18 http/1.0 SharePoint data optional

* Legacy IPs = Only required for older less secure hardware that does not support TLS1.2 or newer. Please refer to [Legacy Hardware Support](/Display Manager/Hardware/Legacy_Hardware_Support.md).

Other cloud services

Client connections (players, sync and other clients) for customer/private cloud services

Host Protocol Port IP addresses Details Description Type
<provided by partner>.smartsigncloud.com https 443 <provided by partner> http/1.0, http/1.1 and websocket Connection and data transfer required
+cloud micro services as needed, see separate list

On-premises

Server

Host Protocol Port IP addresses Details Description Type
portal.smartsign.se https 443 23.100.1.29
20.91.178.18
http/1.0 License portal, only needed for server recommended*
* Offline licensing possible

Client connections (players, sync and other clients)

Host Protocol Port IP addresses Details Description Type
<your server> http 80 <> http/1.0, http/1.1 and websocket Connection and data transfer configuration dependent
<your server> https 443 <> http/1.0, http/1.1 and websocket Connection and data transfer configuration dependent
+cloud micro services as needed, see separate list