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Using MS Office on the server

The default setting is to convert PowerPoint documents with a built-in component. This component is capable of simple PowerPoint presentations but may have problems with diagrams, effects and other elements. To use Word or Excel files, Office is a requirement.

As an option, you may use Microsoft PowerPoint instead of the built-in component to convert PowerPoint documents. This requires that Microsoft PowerPoint or Office is installed on the Server computer and that you are holding a license of Microsoft Office that permits server use. If you are in doubt whether you have such a license check with your IT department or contact Microsoft. Smartsign disclaims all liability regarding the unauthorized use of this feature.

To enable the use of Office in Smartsign:

  1. Logon to the web interface as an administrator
  2. If you have more than one site, go to the root site
  3. Open the Management menu and select Site Profiles
  4. View the Default Site Profile
  5. Select the Settings tab
  6. Select Media in the drop-down
  7. Enable all Office applications that you wish to use
  8. Enable both the Padlock and F (Force) for each of them.
  9. Save the profile

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note

If you have an early version of Smartsign 10.3 or an older version, there will only be a PowerPoint setting.
Word and Excel use is always attempted and will fail if not installed.

important
  • For use with Office it's highly recommended to use a service account for the Smartsign Server service.
  • We recommend using 64bit Office. It's typically more reliable than 32bit when integrating.
  • For Office integration to work, these folders must be created if they don't exist
    C:\Windows\System32\config\systemprofile\Desktop and C:\Windows\SysWOW64\config\systemprofile\Desktop