General notes​

Release dates:
2022-05-04 (cloud)

Features, improvements and notable bug fixes​

Server​

Fix: Add UserAgent when server fetches RSS/XML
Fix: Schedule by email stability fixes
Fix: Only rotate portrait screenshots if needed
Fix: Improve video conversion triggered by player resolution limit

Publisher​

Add confirmation dialog with important changes when changing/deleting bookings

Fix: Wrong buttons showing on widgets/templates in media library
Fix: Possible to drag and drop buttons in screen layout editor
Fix: Error when viewing media detail if media booked on channel
Fix: Media not showing correctly in UI after upload

Template Creator​

Add iCal data source (licensed separately)
Add Microsoft 365 calendar data source (licensed separately)
Add Finnish traffic information data source (Digitransit)
Add support for Facebook's "new pages experience"

Fix: Current time incorrect when device is not configured with correct time zone (templates require edit/save to update)

Sync​

Fix: Exclude unwanted files from sync (firmware etc)

Wayfinder​

Fix: Increase max places return from Microsoft 365 to 200

Player​

New, more discrete, black startup sequence

Fix: Improved download handling

Samsung​

Add support for SSSP 10.0

Android​

APK 10.22.3.1 (recommended upgrade)
Stability improvements
Enable LED bars for Philips 10BDL4551T

Fix: Reduce logging for download progress
Fix: Downloads fail when in power save
Fix: Multiple frontend instances running

Windows player​

Fix: Download fails for 2GB+ media

Microservices​

SocialAPI
Improved authentication handling for Facebook/Instagram
Add support for Facebook's "new pages experience"

Important info and known issues​

• If you are not receiving invitation and/or verification emails, please ask your admin to whitelist "noreply@smartsign.se" and "cloudemail@smartsign.se"
• Room users logging in with username and password must reset their password before they can login (not needed for Google/Microsoft login)
• Microsoft login uses a new app, an admin may need to approve the app before you are able to login
• Duplicate emails are not allowed, any previous duplicate email has been emptied and you may need to set the email again
• Azure AD integration is temporarily unavailable and will be back after the summer, already existing users will continue working

Smartsign is constantly improving and today offers several products and services. To simplify the sign in process and make Smartsign products ready for other improvements, we are introducing Smartsign ID, a shared central identity service.

Today: Multiple products – Multiple accounts​

• Today, a person who wants to access different Smartsign products uses a different user for each system (even though you may not be aware that you are using multiple accounts if you use the same email address and password).
• This works well when everything is in order, but can be confusing when setting up access to different resources, password resets, and other situations. 

Smartsign ID: Multiple products – One account​

• The different user accounts of today will be merged into a single Smartsign ID user, that will be used to sign in to all cloud based Smartsign products and services.
• This will make the sign in and access to different resources easier, future proof Smartsign products, improve security and will be the foundation for a simplified onboarding experience.

How will this affect me?

• The Smartsign ID service will be deployed during Saturday 2022-06-04. Due to the nature and complexity of the change a maintenance window between 07:00-22:00 CEST is reserved for the deployment, but it is expected to complete in a few hours.
• During deployment Smartsign cloud services will be operational, but you will not be able to sign in.
• Your signage screens will show their scheduled content as normal during this time.
• Room displays may experience booking errors during this time.
• The affected services are: eu.smartsigncloud.com, au.smartsigncloud.com, eu.smartsignroom.com, au.smartsignroom.com, portal.smartsign.se

Do I need to take any action?

• Make sure you that you have a valid email on your Smartsign accounts. If needed, change your email to a valid email before 2022-06-04. Contact Smartsign support if you need help.
• You will not be able to sign in to cloud based Smartsign products during the update so you will need to make sure that any content you want to show during this day is booked in advance. Also avoid restarting players during this day since there may be delays when generating playlists during the update.

Expected issues during the update​

• Template creator data sources may be unable to fetch new data (intermittent)
  • Playback will work as normal as long as the template already has data available
• URL snapshots may not update (intermittent)
• Server triggers will not work (intermittent)
  • RFID triggers, keyboard triggers and other local triggers are unaffected
• It will not be possible to create new sites or add/assign new licenses during the update
  • License expiry will be disabled for the duration of the update

What happens after the update?​

• When you sign in the first time after the Smartsign ID update, your Smartsign Publisher, Room, and Portal users that use the same username will be automatically merged in to one Smartsign ID account. If you have accounts on both Publisher and Portal with different passwords, both will be valid on first sign-in. On sub-sequent logins, only the first password used will be valid.
• Some users may be asked to reset their password and/or verify their email on first sign in.
• If you have trouble verifying your email, please contact Smartsign support.
• [UPDATE] New users signing in using email and password, will be asked to verify their account by entering a verification code sent to their email on each sign-in. This mandatory two-factor authentication is a measure to improve the security when using Smartsign products. For existing users, two-factor will be an option for now.

Are on-premises Smartsign servers affected?​

• No action is needed for users of on-prem Smartsign servers.
• The server account used to get licenses from the portal will be automatically updated to a Smartsign ID account (The server does not need 2FA)
• User accounts on local servers will not be affected

General notes​

Release dates:
2022-01-04 (cloud)

Features, improvements and notable bug fixes​

Server​

Allow uploading of XML and JSON files to media library
Share media (json/xml) from media library with public fixed URL (permalink)
Separate realtime-connection hub for Publisher UI
Improved site switching

Fix: Email and language is lost when linking users

Publisher​

Show dialog with changes when saving/deleting bookings
Make delete buttons red

Fix: Edit widget in synced folder must move widget first
Fix: Edit template source code visible on media in synced folder

Template Creator​

Add video support to Facebook
Add video support to Instagram

Sync​

Allow sync of .json/.xml files

Samsung​

Fix: Trigger toggle setting not working
Fix: Statistics time zone calculation incorrect

General notes​

Release dates:
2021-11-22 (cloud)
2021-12-20 (on-premise)

Important and breaking changes​

The server now requires .NET version 4.8 or higher. If install/upgrade is required, please do so before upgrading the server.

If you are upgrading from a version older than 10.8, make sure to read the release notes for all point releases in between, in particular 10.7 and 10.8. Read them carefully to determine if they affect your installation and if action needs to be taken before or after upgrading.

Features, improvements and notable bug fixes​

Server​

Add multi-service routing capability to snapshot service bridge

Fix: Several small license update issues, both in and online/offline mode
Fix: Cookie- and request-header strings incorrectly encoded for service bridge
Fix: Add share plugin to https enable script
Fix: Schedule by email should only add attached images, not inline
Fix: Templates with 0 duration should not be included in playlist
Fix: Increase timeout for statistic report

Publisher​

Now possible to hide inactive licenses (default)
Show booking creator etc in bookings summary view
Screen report: Improved formatting and add player userdata

Fix: Folders created by non admin users don't inherit permissions
Fix: Share screen expiry should be disabled for new share
Fix: Service upgrade version check incorrect
Fix: Possible to create bookings ending before they start
Fix: Delay/error when saving feed posts

Template Creator​

Improved update logic for Traffic API data source

Fix: Custom request headers not applied when fetching test data

Player​

Improved player startup sequence for increased reliability

Fix: Shared screen virtual player leaking metadata to actual player
Fix: Trigger toggle setting not working
Fix: Don't use timezone offset if UseServerTime is disabled

LG​

Add support for webOS 6.0 for Signage
Replace deprecated power schedule APIs

Fix: Identify webOS 4.1 correctly

Android​

APK 10.21.11.9
Allow user installed certificates on device 
Force correct DPI, Density and WebView Scale
Improved permission handling

Fix: Autostart not working on Android 10 (overlay permission required)
Fix: No shortcut visible on Android TV
Fix: Ignore SSL not working
Fix: Download success for failed download
Fix: File system root detection fail

Snapshot Service​

Chromium updated to version 93

Fix: Incorrect UserAgent on requests

General notes​

Release dates:
2021-04-21 (cloud)
2021-05-05 (on-premise)

Important and breaking changes​

The logic controlling the default size for URL snapshots has been changed to prioritize quality instead of trying to match the exact layer size. This can affect existing URL snapshot bookings which may need to be adjusted to set a specific size (ie matching the layer's size) instead of the new default which is 1920x1080.

The server now requires .NET version 4.7 or higher. If install/upgrade is required, please do so before upgrading the server.

If you are upgrading from a version older than 10.8, make sure to read the release notes for all point releases in between, in particular 10.7 and 10.8. Read them carefully to determine if they affect your installation and if action needs to be taken before or after upgrading.

Features, improvements and notable bug fixes​

Server​

Smartsign Share improved:
    Share screen expiry date
    Share screen password
    Share screen playback navigation
    Shared screens overview
    Free use extended, please request demo license
License model extended with site features

Fix: Optimize site creation
Fix: Delete screen should not delete license when using offline licensing
Fix: Database upgrade 123 can fail during upgrade
Fix: Change default snapshot size logic, prioritize quality over layer fit

Publisher​

Improved group select (users)
Revised German translations
Hide empty help texts
User setting added to disable license warning
Fix: Copy URL broken
Fix: Preview unlocks templates
Fix: Cyrillic characters not working in feeds

Template Creator​

Add Yesplan datasource (beta, licensed feature)

Snapshot​

Add cookie support in Snapshot/WinPlayer

Player​

Add exception handling for video stream playback

Android​

Add support for Philips BDL3550Q and BDL4550D
Add Led-bar support for Qbic TD1060Slim

Tizen​

Fix: Rewrite handling for video stream playback

General notes​

Release date: 2021-03-12

This is a cloud only release. If you are preparing to upgrade an on premise installation, make sure to read the release notes for the latest on-premise release.

Features, improvements and notable bug fixes​

Publisher​

Fix: Preview fails when user's time is too far behind server (time zone)
Fix: Fix update admin profile with missing permissions
Fix: Login fails if password contains '+'

Template Creator​

Add transport type filtering to Swedish Traffic Information (Trafiklab) data sourceAdd minimum time until departure threshold to Swedish Traffic Information (Trafiklab) data source

Server​

Add Schedule by Email data source (M365/Exchange Online)
Auto-disable player logging to server after two weeks
All assemblies are now .NET 4.6.1

Fix: Sync should not upload .msi files (player upgrades)
Fix: Sync fails to upload files with national characters in name

Players​

Fix: Players receive incorrect UTC time if not using server time

General notes​

This is a cloud only release. If you are preparing to upgrade an on premise installation, make sure to read the release notes for the latest on-premise release.

Important and breaking changes​

Case-insensitive usernames​

Starting now, usernames are no longer case sensitive. This applies to both new and existing users.

Features, improvements and notable bug fixes​

Publisher​

Support for animated GIF in playlist
Add empty state for screen view
New color picker
Change user time- and date format independent from language
Fix: Screens scrollbar stuck in Quick Publish mode
Fix: Buttons not visible on last feed entry in list
Fix: Don't allow saving screen layout with empty name
Fix: Replace file dialog should not allow multi-select
Fix: Add RSS to playlist only works if layer default profile is RSS
Fix: Add RSS based on layer default widget results in widget to wgtx conversion
Template Creator

Support for animated GIF
Trigger after count-down
Mute control for video
Add LinkedIn data source (beta)
JSON and XML data sources can now make direct requests

Server​

Usernames are now case-insensitive
Fix: Not possible to revert assumed identity in Chrome/Safari
Fix: Image media items stuck in wrong status (Converting)

LG​

Add html video playback engine (beta)

Android​

Add global input listener

General notes​

Release date: 2021-02-10

This is a cloud only release. If you are preparing to upgrade an on premise installation, make sure to read the release notes for the latest on-premise release.

Features, improvements and notable bug fixes​

Publisher​

Improved Webpage wizardPossible to set own name for webpagesUse full webpage snapshot when cropping

Fix: Add groups to new user not working correctly with auto-added groupsFix: Base showing of media validity on user's current time zone

Template Creator​

Add time zone support to time data sourceXML data source bindings can now ignore XML namespaces included in the data

Server​

Large file uploads (2GB+)
Azure AD integration now supports mapping groups in Smartsign

Fix: Failure when importing URL media items
Fix: Correct logic for Active Directory recursive groups + big performance boost
Fix: Statistics time zone calculation incorrect
Fix: Sync data sources hit rate limit
Fix: Player and Service versions missing create permission

Media library​

Use Webpage wizard when adding/editing webpages

Players​

WinPlayer​

Fix: Custom headers not working without login credentials
Fix: Custom submit button not working with live login

LG​

Now possible to target multiple models with the same firmware
Recognize current LG firmware file naming

Snapshot Service​

Add support for full page snapshot
Add handling for Airthings login

License Portal​

Organization structures

General notes​

This is a cloud only release. If you are preparing to upgrade an on premise installation, make sure to read the release notes for the latest on-premise release.

Features, improvements and notable bug fixes​

Share​

Free availability extended until 2021-03-31

Publisher​

Add screens report

Server​

Signed maintenance scripts (PowerShell)Fix: There should only be one default player profile on new serversFix: Add missing permissions to user profiles (new install)Fix: Web browser not redirected to /setup (new install)

Media library​

Reuse existing linked media when importing templates

Players​

Fix: Statistics time offset

Android​

Inactivity trigger, set a trigger to activate on inactivity (no user input/interaction)
Setting to disable context menu

Snapshot Service​

Add handling for 3rd party SSO to Microsoft login flow
Default login flow improved

License Portal​

Add comment on licenses

General notes​

This is a cloud/patch release. If you are preparing to upgrade an on premise installation, make sure to read the release notes for the latest on-premise release: Release Notes 10.20.10.

Smartsign Share

Smartsign Share free availability has been extended until 2021-03-31, for on premise a server upgrade is required. The latest patch release 10.20.11.13 includes this change.

Features, improvements and notable bug fixes​

Template Creator​

Add support for iterators in JSON data source
Add picker for easy data binding on JSON data source
Add local cache in player for Social media data sources

SMIL​

Fix: WGTX templates should not be live in SMIL playlists

Snapshot Service​

Power BI: Improved stability and performance